Volunteer Code of Conduct
A Code of Conduct is intended to motivate and assert values to which we can aspire as
individuals and as an organization. At SickKids and Camp Oki, volunteers enhance programs
and services and assist staff in providing the finest standards of healthcare. For this reason, it is
vital that each volunteer’s service be performed professionally, cheerfully and efficiently. It is
expected that volunteers will work harmoniously with patients, their families and staff, employing
civility, responsibility, patience and respect. It reflects the expectation that all members of an
organization share in the responsibility of preserving the good name and reputation of that
organization, internally and externally.
Guiding Principles
Volunteers are to maintain a professional level of conduct, whether they are on Hospital
property, in Hospital vehicles, or at an authorized Hospital event or activity. All members of the
Hospital community are to be treated with respect and dignity. Volunteers are expected to
resolve conflict in a respectful, responsible and civilized manner, utilizing appropriate lines of
communication.
Standards of Behaviour and Dress Code
All volunteers must:
Demonstrate honesty and integrity
Treat everyone with dignity and respect at all times, and especially when there is a
disagreement
Treat others fairly, regardless of their race, ancestry, place of origin, colour, ethnic origin,
citizenship, religion, gender, sexual orientation, age or level of physical ability
Show proper care and regard for Hospital or camp property and the property of others
Take appropriate measures to help those in need
Respect and comply with applicable federal, provincial and municipal laws as would be
expected of any Canadian resident.
Dress Code
Volunteers at Camp Oki should dress appropriately for the weather conditions and for
the activities they participate in while at camp. Role modeling happens at every moment of the
day, and being a well prepared counselor will encourage proper self-care for our campers. Wear
footwear at all times. Wear a hat when participating in sunny outdoor activities and apply
sunscreen regularly. Keeping yourself comfortable and prepared is great role modeling for your
campers and peers. Carrying a knapsack for water bottles, hats, sunscreen and a raincoat will
keep you prepared for any weather. Clothes and swimwear should be appropriate for camp and
for working with campers of all ages (8yrs-17yrs). Please note that while at Camp Ooch all Oki
volunteers are asked to wear single piece, modest bathing suits.
